At Aerate, your privacy and security are paramount. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By using our website, you agree to the practices described in this policy.

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1. Information We Collect

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1.1 Personal Information:

• Contact Information: Name, email address, phone number, and postal address when you make a purchase, subscribe to our newsletter, or contact us.

• Payment Information: Payment card details and billing address when you make a purchase (Note: We do not store payment card details directly; payment processors handle this securely).

• Account Information: Usernames and passwords when you create an account on our website.

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1.2 Non-Personal Information:

• Usage Data: Information about how you use our website, including IP address, browser type, referring website, pages viewed, and time spent on the site.

• Cookies: Small text files placed on your device to enhance your browsing experience. For more information, see our Cookie Policy.

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2. How We Use Your Information

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We use your information for the following purposes:

• To Process Transactions: Fulfill orders, process payments, and manage your account.

• To Improve Our Services: Analyze usage data to enhance our website and services.

• To Communicate with You: Send order confirmations, updates, promotional offers, and respond to customer inquiries.

• To Personalise Your Experience: Customise content and recommendations based on your preferences and usage patterns.

• To Comply with Legal Obligations: Meet legal and regulatory requirements.

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3. How We Share Your Information

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3.1 Third-Party Service Providers:

• We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting marketing activities. These providers are bound by confidentiality agreements and are required to handle your information securely.

 

3.2 Legal Requirements:

• We may disclose your information if required by law or to respond to legal processes, protect our rights, or comply with regulatory requirements.

 

3.3 Business Transfers:

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

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4. Your Rights and Choices

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4.1 Access and Correction:

• You have the right to access and correct your personal information. To update your information or request access, please contact us at info@aerateyourbreathing.com.

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4.2 Data Deletion:

• You can request the deletion of your personal information. We will comply with your request unless we need to retain certain information for legal reasons.

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4.3 Opt-Out:

• You may opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

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4.4 Cookie Management:

• You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

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5. Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

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6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website constitutes acceptance of the revised policy.

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7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@aerateyourbreathing.com
Address: Acacia Commerce Ltd, 128 City Road, London, EC1V 2NX

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