1. Returns Eligibility:

​

• Returns are accepted within 30 days of delivery. To be eligible for a return, items must be unopened, unused, undamaged, and in their original packaging.

• For hygiene reasons, we cannot accept returns of used products unless they are defective.

​

2. How to Initiate a Return:

​

• To initiate a return, please email us at info@aerateyourbreathing.com within the 30-day return period. Include your order number, the item(s) you wish to return, and the reason for the return.

• Our customer service team will guide you through the return process.

​

3. Refunds and Exchanges:

​

• Refunds: Once we receive and inspect the returned item(s), we will process a refund to your original payment method within 5-10 business days. Please note that the original shipping charges are non-refundable.

• Exchanges: If you wish to exchange the item(s) for another product, please specify this in your return request. We will assist you with the exchange process, subject to availability.

​

4. Non-Refundable Items:

​

• Gift cards or vouchers

• Special offers or promotional items. Bundle Items are frequently offered at a discount, and are refundable

​

5. Damaged or Defective Items:

​

• If you receive a damaged or defective item, please contact us immediately at info@aerateyourbreathing.com. Provide photographic evidence of the issue if possible. We will offer a replacement or refund based on the situation.

​

6. Return Shipping:

​

• Unless the return is due to our error or a defective item, the customer is responsible for return shipping costs. We recommend using a trackable shipping method to ensure the safe return of the item(s).

​

7. Policy Changes:

​

• Our return and refund policy is subject to change. We encourage you to review this policy periodically for any updates.

​

8. Contact Us:

​

• If you have any questions or need further assistance with shipping or returns, please reach out to our customer service team at info@aerateyourbreathing.com.